Job Title: Domestic (12 month contract)

Location: YMCA, Roath, Cardiff

Closing Date: 31/08/2022

Domestic Worker


RESPONSIBLE TO: Senior Services Officer

HOURS: 37.5 hours per week between the times of 7.00am – 6pm, over 7 days a week including Bank Holidays.


CONTRACT: 12 months

SALARY: Starting at £19,841

CLOSING DATE: 31/8/2022


  1. To provide temporary hostel accommodation to homeless people
  2. To develop a range of accommodation options and individual capacity
  3. To manage the Association and its projects with good practice and within
    statutory guidance.


Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.


To be familiar with all the procedures, policies and task instructions of the Domestic department and organisation and to adhere to them at all times. In particular:-

  1. To carry out a daily cleaning programme, including communal and public areas, ensuring required standards are maintained.
  2. To prepare vacated accommodation for re-let, reporting any areas of concern.
  3. To collect used bed linen on laundry days and replace with clean.
  4. To be responsible for removal and storage of ex-residents’ belongings.
  5. To assist with monthly room checks, reporting any maintenance and/or health and safety issues.
  6. To assist with additional cleaning/ “spring cleaning” duties as required and requested including other properties managed by the YMCA.

To carry out other duties that reasonably fall within the scope of the post:-

  1. Responding to emergencies / crisis
  2. Attendance at meetings deemed appropriate by the Services Manager.
  3. Participation in training and supervision.
  4. You must work constructively with other departments within the YMCA Cardiff Group.
  5. Assisting with jobs that usually fall to another member of staff, but in whose absence, failure to carry out the work would present a risk or offence to others or would be detrimental to the Associations ’ service provision.
  6. To be able to respect the Christian ethos of the YMCA and uphold its values.


JOB TITLE: Domestic


  • Experience working in a similar field (e.g. hotel work)
  • Basic literacy skills
  • Good verbal communication skills
  • Ability to work independently and as part of a team
  • Ability to work unsupervised
  • Ability to relate to people from a wide range of backgrounds
  • Ability to remain calm under pressure
  • Professional approach to confidentiality, boundaries and anti-discriminatory practice
  • Reliable, dependable, punctual and flexible
  • To respect the Christian ethos of the YMCA and uphold its values
  • Be able to demonstrate our core values of respect, empathy and equality in daily work


  • NVQ Cleaning & Support Services
  • Qualifications in first aid/health & safety/fire safety
  • Understanding of homelessness and housing problems.
  • Basic IT skills
  • Assertiveness

The closing date for application is 31st August 2022.  Successful applicants at the first stage of interview will be invited to progress to the second stage where you will attend a trial shift with our Project Team.

Applicants will only be contacted if they are successful in securing an interview.

To join our team and for further job details, job description, person specification and online application form please go to our website at

If you have any questions please contact Laura Taylor (HR Administrator) on 02920465250

An enhanced DBS Disclosure is required for this post.

YMCA Cardiff is an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis including race, colour, religion, sex, national origin, age, disability, sexual orientation, marital status, or any other class protected by law.


Be part of the YMCA team that has been in existence since 1852!

  • Investors In People Gold organisation
  • Generous pension scheme
  • Competitive Salary
  • Group Life Insurance
  • Cycle to Work scheme
  • Private Health Scheme
  • Registered with Perkbox, giving access to discounts and peer recognition
  • Online HR system giving access to book your annual leave from a mobile/tablet
  • Group team days
  • Enhanced annual leave allowance


“Always being encouraged to try new things to develop and broaden my skills – there are opportunities if I want to progress”

“I love working here – love the job, love the people and love the atmosphere”.