Domestic Worker

RESPONSIBLE TO: Senior Services Officer

HOURS: 37.5 hours per week between the times of 7.00am – 6pm, over 7 days a week including Bank Holidays.

LOCATION: Cardiff

CONTRACT: Permanent

SALARY: Starting at £19,841

CLOSING DATE: 24/6/2022

ORGANISATIONAL AIMS:

To provide temporary hostel accommodation to homeless people
To develop a range of accommodation options and individual capacity
building
To manage the Association and its projects with good practice and within
statutory guidance.

OUR VALUES:

Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

MAIN RESPONSIBILITIES:

To be familiar with all the procedures, policies and task instructions of the Domestic department and organisation and to adhere to them at all times. In particular:-

To carry out a daily cleaning programme, including communal and public areas, ensuring required standards are maintained.
To prepare vacated accommodation for re-let, reporting any areas of concern.
To collect used bed linen on laundry days and replace with clean.
To be responsible for removal and storage of ex-residents’ belongings.
To assist with monthly room checks, reporting any maintenance and/or health and safety issues.
To assist with additional cleaning/ “spring cleaning” duties as required and requested including other properties managed by the YMCA.

To carry out other duties that reasonably fall within the scope of the post:-

Responding to emergencies / crisis
Attendance at meetings deemed appropriate by the Services Manager.
Participation in training and supervision.
You must work constructively with other departments within the YMCA Cardiff Group.
Assisting with jobs that usually fall to another member of staff, but in whose absence, failure to carry out the work would present a risk or offence to others or would be detrimental to the Associations ’ service provision.
To be able to respect the Christian ethos of the YMCA and uphold its values.

PERSON SPECIFICATION

JOB TITLE: Domestic

ESSENTIAL:

Experience working in a similar field (e.g. hotel work)
Basic literacy skills
Good verbal communication skills
Ability to work independently and as part of a team
Ability to work unsupervised
Ability to relate to people from a wide range of backgrounds
Ability to remain calm under pressure
Professional approach to confidentiality, boundaries and anti-discriminatory practice
Reliable, dependable, punctual and flexible
To respect the Christian ethos of the YMCA and uphold its values
Be able to demonstrate our core values of respect, empathy and equality in daily work

DESIRABLE:

NVQ Cleaning & Support Services
Qualifications in first aid/health & safety/fire safety
Understanding of homelessness and housing problems.
Basic IT skills
Assertiveness